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Challenge

Configuring error handling for data pages

  • 5 Tasks

  • 30 mins

As part of each candidate case, TGB performs a background check on the applicant. As part of the background check, a credit report is retrieved from a...

Challenge

Configuring flow action pre- and post-processing

  • 3 Tasks

  • 20 mins

Currently, the Candidate case type creates a candidate participant to represent a job applicant and adds the candidate participant to the case at the...

Challenge

Configuring organization structure

  • 5 Tasks

  • 15 mins

For Phase 2 of the application, a basic organizational structure for MyTown must be set up within Pega Robot Manager™. The structure allows users to...

Challenge

Configuring parallel processing

  • 5 Tasks

  • 20 mins

At TGB, candidates for an open position interview with three to six current employees. The interview process for candidates provided in the HRApps...

Challenge

Configuring Pega Robot Manager

  • 5 Tasks

  • 30 mins

MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types by using a Pega Robot Manager™ application. As an...

Challenge

Configuring rule resolution

  • 4 Tasks

  • 25 mins

Human Resources (HR) business partners create benefits enrollment and employee evaluation cases on behalf of TGB employees. To ensure that each case...

Challenge

Configuring security policies

  • 3 Tasks

  • 5 mins

GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Challenge

Configuring volume constraints

  • 4 Tasks

  • 10 mins

U+ Bank, a retail bank, is currently promoting multiple credit card offers by sending emails to qualified customers. The bank now wants to apply some...

Challenge

Control the workflow based on business context

  • 3 Tasks

  • 10 mins

When customers submit a request for roadside assistance with InsCorp, a customer service representative (CSR) manually validates whether or not the...

Challenge

Converting a lead to an opportunity

  • 2 Tasks

  • 10 mins

Terry Mason receives a call from Bob Smith at Nexus Energy. Bob is interested in a smoke detection system. Terry schedules a face-to-face meeting with...

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