The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...

Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...

Validate user data against business logic to avoid invalid data within applications.