Search
Debugging application errors
-
Challenge
Debugging application errors
4 Aufgaben
20 Min.
-
As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Attaching PDF files to a case
-
Challenge
Attaching PDF files to a case
2 Aufgaben
10 Min.
Pega Platform 8.8 -
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Automating actions when a property value changes
-
Challenge
Automating actions when a property value changes
2 Aufgaben
15 Min.
-
The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
Creating and managing teams of users
-
Challenge
Creating and managing teams of users
5 Aufgaben
15 Min.
-
In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
Circumstancing Rules on a single variable
-
Challenge
Circumstancing Rules on a single variable
2 Aufgaben
30 Min.
-
TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
Circumstancing Rules on multiple variables
-
Challenge
Circumstancing Rules on multiple variables
3 Aufgaben
30 Min.
-
As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Configuring Rule resolution
-
Challenge
Configuring Rule resolution
2 Aufgaben
25 Min.
-
Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Configuring intelligent routing
-
Challenge
Configuring intelligent routing
2 Aufgaben
10 Min.
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
-
Challenge
Configuring the Email Manager portal
3 Aufgaben
15 Min.
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a case completion prediction
-
Challenge
Creating a case completion prediction
3 Aufgaben
15 Min.
-
U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...