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Always-On Outbound Customer Engagement
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Misión
Always-On Outbound Customer Engagement
7 Módulos
7 Retos
5Â horas 55Â minutos
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Misión
Cross-Sell on the Web Extended
1 Misión
5 Módulos
9 Retos
14Â horas 30Â minutos
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hubâ„¢ and provides the best practice for implementing enterprise-level...
Data Scientist
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Misión
Data Scientist
1 Misión
4 Módulos
3 Retos
13Â horas 10Â minutos
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Decisioning Consultant
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Misión
Decisioning Consultant
5 Misiones
1 day 6Â horas 55Â minutos
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Deployment Manager for 1:1 Customer Engagement
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Misión
Deployment Manager for 1:1 Customer Engagement
5 Módulos
5 Retos
4Â horas 35Â minutos
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Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
Pega Customer Decision Hub Foundation
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Misión
Pega Customer Decision Hub Foundation
5 Módulos
5 Retos
4Â horas
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Learn about the business problems Pega Customer Decision Hubâ„¢ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega NLP Essentials
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Misión
Pega NLP Essentials
3 Módulos
4 Retos
2Â horas 25Â minutos
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Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...
Pega Process AI Essentials
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Misión
Pega Process AI Essentials
4 Módulos
3 Retos
3Â horas 5Â minutos
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Pega Voice AI
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Misión
Pega Voice AI
8 Módulos
3Â horas 20Â minutos
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Preparation for 1:1 Customer Engagement Implementation
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Misión
Preparation for 1:1 Customer Engagement Implementation
3 Módulos
11 Retos
7Â horas 10Â minutos
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Learn how to prepare your Pega Customer Decision Hubâ„¢ environment to start development right away. Build your own always-on customer brain from the...