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Business Agility in 1:1 Customer Engagement

Business Architect

Deployment Manager for 1:1 Customer Engagement

  • Misión

    Deployment Manager for 1:1 Customer Engagement

    5 Módulos

    5 Retos

    4 horas 35 minutos

    Visible to: All users
  • Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...

Pega Express Delivery

  • Misión

    Pega Express Delivery

    8 Módulos

    8 horas 45 minutos

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Senior System Architect

Architecture and design during the Prepare phase

  • Módulo

    Architecture and design during the Prepare phase

    6 Temas

    1 h 30 minutos

    Visible to: All users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Pega Express overview for Business Architects

Configuring common phrases for agents

Creating custom tabs

  • Módulo

    Creating custom tabs

    2 Temas

    25 minutos

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Defining a customer Microjourney

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