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Assessing application performance
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Défi
Assessing application performance
2 Tâches
10 mins
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The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
Assigning Primary Fields, Case tabs, and more in Constellation
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Défi
Assigning Primary Fields, Case tabs, and more in Constellation
6 Tâches
45 mins
Pega Platform '23 -
Stakeholders at Sweet Life are extremely interested in how a Pega application built on the Constellation UI can make Case processing easier for Case...
Configuring Primary Fields for BAs
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Défi
Configuring Primary Fields for BAs
4 Tâches
10 mins
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During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...
Blending Traditional UI and Constellation
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Défi
Blending Traditional UI and Constellation
5 Tâches
30 mins
Pega Platform '23 -
The Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...
UI für eine mobile App entwerfen
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Défi
UI für eine mobile App entwerfen
3 Tâches
15 mins
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Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Configuring UI elements
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Défi
Configuring UI elements
2 Tâches
10 mins
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Configuring a dashboard
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Défi
Configuring a dashboard
2 Tâches
30 mins
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Configuring a portal
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Défi
Configuring a portal
1 Tâche
10 mins
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GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Configuring a full Case View
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Défi
Configuring a full Case View
2 Tâches
10 mins
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The Mayor and Services Coordinator requested a single View to track updates while running Service Cases. The Services Coordinator requested a History...
Configuring a form View
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Défi
Configuring a form View
2 Tâches
10 mins
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After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...