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Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren

Creating a child Case

Temporäre Cases erstellen und permanent machen

Customer Decision Hub predictions

Defining a customer Microjourney

Decision tables and trees

Defining prediction patterns

  • Module

    Defining prediction patterns

    2 Rubriques

    20 mins

    Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

Identifying duplicate Cases

Sending emails during Case processing

Email bot cases and responses

  • Module

    Email bot cases and responses

    2 Rubriques

    25 mins

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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