Search
Decisioning Consultant
-
ミッション
Decisioning Consultant
5 ミッション
1 day 6 時間 55 分
-
Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Modular Enterprise Reuse Foundation
-
ミッション
Modular Enterprise Reuse Foundation
4 モジュール
2 時間 25 分
-
This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Pega Digital Messaging
-
ミッション
Pega Digital Messaging
8 モジュール
6 チャレンジ
6 時間 10 分
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Pega Low-Code App Factory
-
ミッション
Pega Low-Code App Factory
4 モジュール
1時間 38 分
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
24.1 Release notes
-
モジュール
24.1 Release notes
2 トピック
25 分
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Debugging application errors
-
モジュール
Debugging application errors
3 トピック
40 分
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Automating actions when a property value changes
-
モジュール
Automating actions when a property value changes
1 トピック
15 分
-
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Creating and managing teams of users
-
モジュール
Creating and managing teams of users
1 トピック
15 分
-
Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Configuring common phrases for agents
-
モジュール
Configuring common phrases for agents
1 トピック
10 分
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Customizing the customer service user interface
-
モジュール
Customizing the customer service user interface
2 トピック
15 分
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...