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Defining a customer Microjourney
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モジュール
Defining a customer Microjourney
5 トピック
50 分
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Defining a reporting strategy
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モジュール
Defining a reporting strategy
4 トピック
1時間 55 分
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Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Design system history and definition
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モジュール
Design system history and definition
3 トピック
41 分
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This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...
Designing an approval Process
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モジュール
Designing an approval Process
1 トピック
15 分
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To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Designing UI for multiple devices
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モジュール
Designing UI for multiple devices
3 トピック
30 分
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Determination of user and business needs
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モジュール
Determination of user and business needs
4 トピック
47 分
Pega Platform 8.5 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Determining user and business needs
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モジュール
Determining user and business needs
4 トピック
47 分
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Digital messaging
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モジュール
Digital messaging
3 トピック
25 分
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Displaying data with Constellation for Business Architects
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モジュール
Displaying data with Constellation for Business Architects
5 トピック
1時間 5 分
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As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Displaying list data in Views
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モジュール
Displaying list data in Views
1 トピック
15 分
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Both table layouts and Repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.