Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...

Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...

You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...

Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...