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Circumstancing Rules on multiple variables
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Challenge
Circumstancing Rules on multiple variables
3 Tasks
30 mins
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As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Collaborating with Pulse and Tags
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Challenge
Collaborating with Pulse and Tags
2 Tasks
10 mins
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Throughout the Case Life Cycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Collaborating in Spaces and Pulse
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Challenge
Collaborating in Spaces and Pulse
3 Tasks
10 mins
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Configuring Rule resolution
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Challenge
Configuring Rule resolution
2 Tasks
25 mins
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Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Configuring parallel processing
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Challenge
Configuring parallel processing
4 Tasks
20 mins
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At TGB, candidates for an open position are interviewed by multiple team members. The existing interview Process in the HRApps application only allows...
Configuring a cascading approval with a reporting structure
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Challenge
Configuring a cascading approval with a reporting structure
2 Tasks
10 mins
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GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Configuring Case locking
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Challenge
Configuring Case locking
1 Task
10 mins
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At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring Flow Action post-processing
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Challenge
Configuring Flow Action post-processing
2 Tasks
20 mins
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Currently, the Candidate Case Type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the Case at the...
Configuring and automating Cases
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Challenge
Configuring and automating Cases
2 Tasks
30 mins
Pega Platform '24.1 -
The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.
Your Lead System Architect (LSA) has...
Control the workflow based on business context
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Challenge
Control the workflow based on business context
3 Tasks
10 mins
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When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...