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Skipping a Process or a Stage
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Module
Skipping a Process or a Stage
1 Topic
10 mins
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Skip Processes and entire Stages that are unnecessary in certain situations so that Cases can process with increased efficiency and flexibility.
Solutions and projects
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Module
Solutions and projects
11 Topics
1 hr 5 mins
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Learn the structure of a robotic solution along with proper naming conventions for the projects contained within the solution. Students must also...
Toolbox usage for basic automations
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Module
Toolbox usage for basic automations
6 Topics
31 mins
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Developers and coders, when presented with a new project, begin typing code and using the language methods and functions as well as standard language...
Toolbox usage for simple automations
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Module
Toolbox usage for simple automations
8 Topics
50 mins
Pega Robotic Automation 22.1 -
When presented with a new project, developers and coders enter code; they use the language methods and functions in standard language format and...
UseKeys property
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Module
UseKeys property
3 Topics
20 mins
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There are times when using web and Windows applications that several pages or windows of the same type may display at the same time and are...
User guidance
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Module
User guidance
2 Topics
15 mins
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Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.
Working in the Patient 360 profile
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Module
Working in the Patient 360 profile
8 Topics
1 hr 35 mins
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Adding a duplicate Case search for BAs
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Challenge
Adding a duplicate Case search for BAs
4 Tasks
15 mins
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In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding a duplicate Case Type search
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Challenge
Adding a duplicate Case Type search
3 Tasks
10 mins
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InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...
Adding and configuring adapters
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Challenge
Adding and configuring adapters
2 Tasks
15 mins
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With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...