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Creating an Insight
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Reto
Creating an Insight
2 Tareas
15 minutos
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating a Data Model
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Reto
Creating a Data Model
3 Tareas
10 minutos
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When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...
Creating a case completion prediction
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Reto
Creating a case completion prediction
3 Tareas
15 minutos
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U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a Digital Messaging interface
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Reto
Creating a Digital Messaging interface
2 Tareas
10 minutos
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U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...
Creating a fraud prediction
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Reto
Creating a fraud prediction
3 Tareas
15 minutos
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U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Validating data against business logic
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Reto
Validating data against business logic
1 Tarea
10 minutos
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Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...
Sizing a Pega Platform project
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Reto
Sizing a Pega Platform project
2 Tareas
15 minutos
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Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...
Sending emails during Case processing
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Reto
Sending emails during Case processing
1 Tarea
15 minutos
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The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Nota: The framework of this challenge uses the Constellation...
Enabling Pega Customer Decision Hub agents
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Reto
Enabling Pega Customer Decision Hub agents
2 Tareas
5 minutos
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The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Routing work to users
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Reto
Routing work to users
2 Tareas
10 minutos
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Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...