Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Organize information for end-users by using layouts and controls for easy navigation through forms.

As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...

Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...

Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...

To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.