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Business Architect
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ミッション
Business Architect
15 モジュール
20 チャレンジ
1 day 3 時間 30 分
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Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Pega Customer Decision Hub Foundation
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ミッション
Pega Customer Decision Hub Foundation
5 モジュール
7 チャレンジ
4 時間 30 分
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Express Delivery
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ミッション
Pega Express Delivery
8 モジュール
8 時間 45 分
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Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Pega Process AI Essentials
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ミッション
Pega Process AI Essentials
4 モジュール
3 チャレンジ
3 時間 5 分
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Pega Robotic Process Automation Overview
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ミッション
Pega Robotic Process Automation Overview
1 モジュール
1時間 15 分
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Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...
System Architect
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ミッション
System Architect
3 ミッション
18 モジュール
16 チャレンジ
1 day 20 時間 35 分
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Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
Adding a duplicate Case search for BAs
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チャレンジ
Adding a duplicate Case search for BAs
4 タスク
15 分
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In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding optional actions to a workflow for BAs
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チャレンジ
Adding optional actions to a workflow for BAs
2 タスク
10 分
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GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Approving work for BAs
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チャレンジ
Approving work for BAs
5 タスク
20 分
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In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...
Routing work to users for BAs
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チャレンジ
Routing work to users for BAs
2 タスク
15 分
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In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...