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Challenge

Automating decisions with decision trees

  • 3 Tasks

  • 10 mins

An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...

Challenge

Avoiding overexposure of actions in outbound

  • 4 Tasks

  • 15 mins

U+ Bank, a retail bank, currently sends credit card-related promotional emails to qualified customers.

Now, the business wants to prevent...

Challenge

Building a predictive model

  • 11 Tasks

  • 35 mins

MyCo, a data service provider, would like to reduce the churn amongst its existing customers. You have been asked to create a predictive churn model...

Challenge

Building a scorecard to calculate the credit score

  • 3 Tasks

  • 10 mins

U+ Bank is cross-selling on the web by showing various credit cards to customers. Because of each card's credit limits, credit cards are unsuitable...

Challenge

Circumstancing rules on a single variable

  • 3 Tasks

  • 30 mins

TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...

Challenge

Circumstancing rules on multiple values

  • 4 Tasks

  • 30 mins

As part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...

Challenge

Coaching a sales representative

  • 3 Tasks

  • 10 mins

Sarah Kendall is the sales manager for North America. Sarah has a new member on her team named Jeff Green. Sarah notices that Jeff is underperforming...

Challenge

Conducting an interaction

  • 4 Tasks

  • 15 mins

Sarah Connor needs help with her account and clarification in her transaction. She starts an interaction with a customer service representative (CSR)...

Challenge

Configuring a cascading approval process

  • 2 Tasks

  • 20 mins

Before extending an offer to a candidate, the offer requires approval. At TGB, the number of approvals required in the approval process depends on the...

Challenge

Configuring a cascading approval with a reporting structure

  • 3 Tasks

  • 10 mins

GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

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