Search
Configuring Primary Fields for BAs
-
Challenge
Configuring Primary Fields for BAs
4 Aufgaben
10 Min.
-
During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...
Configuring UI elements
-
Challenge
Configuring UI elements
2 Aufgaben
10 Min.
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Creating a case completion prediction
-
Challenge
Creating a case completion prediction
3 Aufgaben
15 Min.
-
U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a Digital Messaging interface
-
Challenge
Creating a Digital Messaging interface
2 Aufgaben
10 Min.
-
U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...
Creating a fraud prediction
-
Challenge
Creating a fraud prediction
3 Aufgaben
15 Min.
-
U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Creating data relationships in Views
-
Challenge
Creating data relationships in Views
4 Aufgaben
10 Min.
-
The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...
Creating users and roles
-
Challenge
Creating users and roles
4 Aufgaben
10 Min.
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Customizing a View at run time
-
Challenge
Customizing a View at run time
3 Aufgaben
15 Min.
-
GoGoRoad stakeholders want the Enter customer information View and Identify Location View to be streamlined to display the relevant information with...
Displaying list data in Views
-
Challenge
Displaying list data in Views
3 Aufgaben
10 Min.
-
The GoGoRoad application presents a list in a table of all available service providers for roadside assistance. The UI consultant wants you to make...
Enabling Pega Customer Decision Hub agents
-
Challenge
Enabling Pega Customer Decision Hub agents
2 Aufgaben
5 Min.
-
The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...