Search
Low-Code App Builder
-
Mission
Low-Code App Builder
12 Module
10 Challenges
11 Std. 20 Min.
-
An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.
Low-Code App Builder Extended
-
Mission
Low-Code App Builder Extended
1 Mission
19 Module
18 Challenges
23 Std. 45 Min.
-
Continue learning about low-code application development using Pega Platform™.
Low-Code Maker
-
Mission
Low-Code Maker
4 Module
2 Std.
-
Designed for the Maker, learn to utilize the low-code technology of Pega PlatformTM to configure applications that automate and streamline individual...
Monitoring your contact center with Insights
-
Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Service requests
-
Modul
Service requests
9 Themen
50 Min.
-
This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Creating a new service request
-
Challenge
Creating a new service request
4 Aufgaben
10 Min.
-
U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Leveraging reports in the contact center
-
Challenge
Leveraging reports in the contact center
4 Aufgaben
15 Min.
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...