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Looking for instructor-led training?
1 day 50 Min.
Begin your journey as a business architect with Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
8 Std. 45 Min.
Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
1 Std. 38 Min.
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
2 Std. 25 Min.
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
1 Std. 30 Min.
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
In the Build phase of Pega Express™, you use Pega's low-code development platform to configure and test your application. Pega Platform™ leverages...
Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...
Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
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