Search
Case Management Intermediate
-
Misión
Case Management Intermediate
5 Módulos
5 Retos
5 horas 15 minutos
-
Continue learning about Case Management using Pega Platform™.
Data and Integration Intermediate
-
Misión
Data and Integration Intermediate
6 Módulos
7 Retos
5 horas 55 minutos
-
Continue learning about data and integration using Pega Platform™.
Pega Customer Service Case Management Edition
-
Misión
Pega Customer Service Case Management Edition
2 Módulos
3 Retos
1 h 30 minutos
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Accessing a Pega application using the Pega API
-
Reto
Accessing a Pega application using the Pega API
1 Tarea
10 minutos
-
The IT department is adding the ability for users to work on an internal Portal. They submitted a requirement to display open positions within TGB to...
Updating Assignment routing
-
Reto
Updating Assignment routing
2 Tareas
20 minutos
-
The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...
Adding a new property to an existing entity
-
Reto
Adding a new property to an existing entity
4 Tareas
20 minutos
-
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Adding an external data source to a data type
-
Reto
Adding an external data source to a data type
6 Tareas
30 minutos
-
Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
Overriding Case Urgency
-
Reto
Overriding Case Urgency
1 Tarea
10 minutos
-
Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
Managing Application Settings
-
Reto
Managing Application Settings
2 Tareas
30 minutos
-
During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...
Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren
-
Reto
Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren
2 Tareas
10 minutos
-
GoGoRoad-Stakeholder möchten Gebietsleitern gestatten, mit zunehmendem Servicewachstum neue Lieferanten als Dienstanbieter hinzuzufügen. Handelt es...