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Defining a customer Microjourney
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Módulo
Defining a customer Microjourney
5 Temas
50Â minutos
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Learn how Case Types represent a customer Microjourneyâ„¢ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Decision tables and trees
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Módulo
Decision tables and trees
4 Temas
35Â minutos
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Low-code defined
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Módulo
Low-code defined
5 Temas
50Â minutos
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Pega Platformâ„¢ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Defining prediction patterns
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Módulo
Defining prediction patterns
2 Temas
20Â minutos
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hubâ„¢. For...
Dev Studio – Übersicht
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Módulo
Dev Studio – Übersicht
2 Temas
20Â minutos
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Mit Dev Studio können Entwickler das im App Studio konfigurierte Anwendungsverhalten erweitern. Erfahren Sie, wie Sie mit Dev Studio die Konfiguration...
Sizing a Pega Platform project
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Módulo
Sizing a Pega Platform project
2 Temas
25Â minutos
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Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...
Identifying duplicate Cases
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Módulo
Identifying duplicate Cases
1 Tema
10Â minutos
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
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Módulo
Sending emails during Case processing
1 Tema
15Â minutos
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Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Escalating late work
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Módulo
Escalating late work
1 Tema
10Â minutos
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Extending Constellation UI options
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Módulo
Extending Constellation UI options
5 Temas
1 h 10Â minutos
Pega Platform '23 -
Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platformâ„¢ functionality beyond the...