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Customizing a View at run time
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Défi
Customizing a View at run time
3 Tâches
15 mins
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GoGoRoad stakeholders want the Enter customer information View and Identify Location View to be streamlined to display the relevant information with...
Designing a Case Life Cycle for BAs
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Défi
Designing a Case Life Cycle for BAs
8 Tâches
40 mins
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GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...
Displaying list data in Views
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Défi
Displaying list data in Views
3 Tâches
10 mins
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The GoGoRoad application presents a list in a table of all available service providers for roadside assistance. The UI consultant wants you to make...
Establishing Service-Level Agreements for BAs
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Défi
Establishing Service-Level Agreements for BAs
1 Tâche
15 mins
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In a DCO session, GoGoRoad stakeholders stressed the importance of completing Assignments under tight deadlines as a driver of customer satisfaction...
Grouping fields in Views
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Défi
Grouping fields in Views
3 Tâches
15 mins
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Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...
Localizing a UI form
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Défi
Localizing a UI form
3 Tâches
45 mins
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GoGoRoad stakeholders have a requirement to translate the New vendor case type to Spanish.
Use the Localization wizard to localize the New vendor...
Routing work to users for BAs
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Défi
Routing work to users for BAs
2 Tâches
15 mins
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In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...
Setting a visibility condition for form content
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Défi
Setting a visibility condition for form content
1 Tâche
5 mins
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The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...
Skipping a Process based on a business context for BAs
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Défi
Skipping a Process based on a business context for BAs
2 Tâches
10 mins
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Payments for roadside assistance requests are covered for customers who have opted for the higher Gold coverage level. Customers with the Gold...