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Always-On Outbound Customer Engagement

Cross-Sell on the Web Extended

Data Scientist

Decisioning Consultant

Pega Customer Decision Hub Foundation

Pega Email Bot Foundation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Défis

    1h 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Customer Decision Hub predictions

    Defining prediction patterns

    • Module

      Defining prediction patterns

      2 Rubriques

      20 mins

      Visible to: All users
    • Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

    Email bot cases and responses

    • Module

      Email bot cases and responses

      2 Rubriques

      25 mins

      Pega Platform 8.8 Visible to: All users
    • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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