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Creating and managing teams of users
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チャレンジ
Creating and managing teams of users
5 タスク
15 分
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In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
Circumstancing Rules on a single variable
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チャレンジ
Circumstancing Rules on a single variable
2 タスク
30 分
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TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
Circumstancing Rules on multiple variables
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チャレンジ
Circumstancing Rules on multiple variables
3 タスク
30 分
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As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Designing a mobile app experience
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チャレンジ
Designing a mobile app experience
4 タスク
15 分
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GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...
UI für eine mobile App entwerfen
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チャレンジ
UI für eine mobile App entwerfen
3 タスク
15 分
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Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Configuring Rule resolution
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チャレンジ
Configuring Rule resolution
2 タスク
25 分
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Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Creating a case completion prediction
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チャレンジ
Creating a case completion prediction
3 タスク
15 分
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U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a fraud prediction
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チャレンジ
Creating a fraud prediction
3 タスク
15 分
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U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Creating a new entity
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チャレンジ
Creating a new entity
5 タスク
15 分
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Creating new aggregates on streamable data
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チャレンジ
Creating new aggregates on streamable data
3 タスク
20 分
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U+ Bank uses Pega Customer Decision Hub™ to present personalized offers to customers on its website. The system architects set up the Customer Profile...