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Application essentials

Application quality practices

  • モジュール

    Application quality practices

    5 トピック

    40 分

    All Products Visible to: All users
  • This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...

Stil auf ein UI-Element anwenden

Applying NLP for Case classification

  • モジュール

    Applying NLP for Case classification

    1 トピック

    10 分

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Applying the advanced features of test automation

  • モジュール

    Applying the advanced features of test automation

    4 トピック

    25 分

    All Products Visible to: All users
  • Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...

Approvals and SLAs

Approving and publishing Pega Knowledge content

  • モジュール

    Approving and publishing Pega Knowledge content

    2 トピック

    15 分

    Pega Customer Service 8.7 Visible to: All users
  • Learn about the process and the roles involved in approving and publishing draft content for Pega Knowledge. You also learn how to reject content, add...

Cascading approvals

Routing Assignments to users

Completing work on time

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