Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...

The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.

Your Lead System Architect (LSA) has...

For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...

MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...

When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...

The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...

Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...

InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request Case Type...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...