Search
Application Rulesets
-
モジュール
Application Rulesets
3 トピック
35 分
-
Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
-
モジュール
Application versioning
1 トピック
15 分
-
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Approvals and SLAs
-
モジュール
Approvals and SLAs
3 トピック
35 分
-
Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Mobile apps for Pega applications
-
モジュール
Mobile apps for Pega applications
2 トピック
20 分
-
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Completing work on time
-
モジュール
Completing work on time
2 トピック
25 分
-
Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Authenticating customers using Digital Messaging
-
モジュール
Authenticating customers using Digital Messaging
2 トピック
20 分
-
Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Automating workflow decisions
-
モジュール
Automating workflow decisions
1 トピック
15 分
-
Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation shapes in the Case Life Cycle
-
モジュール
Automation shapes in the Case Life Cycle
1 トピック
20 分
-
Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Inviting users to an application
-
モジュール
Inviting users to an application
1 トピック
10 分
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
User guidance
-
モジュール
User guidance
2 トピック
15 分
-
Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.