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Application creation and configuration
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モジュール
Application creation and configuration
6 トピック
35 分
Pega Robotic Automation 22.1 -
There are times when you cannot easily integrate Pega Platform™ applications with other applications that are necessary to complete work. Pega Robot...
Application essentials
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モジュール
Application essentials
4 トピック
40 分
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Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
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Applying NLP for Case classification
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モジュール
Applying NLP for Case classification
1 トピック
10 分
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Approvals and SLAs
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モジュール
Approvals and SLAs
3 トピック
35 分
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Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Cascading approvals
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モジュール
Cascading approvals
1 トピック
20 分
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Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...
Routing Assignments to users
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モジュール
Routing Assignments to users
1 トピック
25 分
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Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Completing work on time
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モジュール
Completing work on time
2 トピック
25 分
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Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Auto-balancing in Pega Robot Manager
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モジュール
Auto-balancing in Pega Robot Manager
5 トピック
30 分
Pega Robot Manager 8.5.2 -
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Automating actions when a property value changes
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モジュール
Automating actions when a property value changes
1 トピック
15 分
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Automating workflow decisions
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モジュール
Automating workflow decisions
1 トピック
15 分
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Automate decision-making to reduce processing time and ensure consistency between Cases.