While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...

The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Stakeholders at Sweet Life are extremely interested in how a Pega application built on the Constellation UI can make Case processing easier for Case...

Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...

After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

The Mayor and Services Coordinator requested a single View to track updates while running Service Cases. The Services Coordinator requested a History...

After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...