Skip to main content

Search

Pega Digital Messaging

Pega Decisioning Consultant

  • Instructor Led Training

    Pega Decisioning Consultant

    5 days

    Pega Customer Decision Hub '23 Visible to: All users
  • Gain a greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub™. Learn how Pega Customer Decision Hub uses...

Pega Customer Decision Hub Foundation

Setting up data ingestion

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Topics

    1 hr 55 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Digital messaging

  • Module

    Digital messaging

    3 Topics

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Decisioning Consultant

Cross-Sell on the Web Extended

Data Scientist

Predicting case completion

  • Module

    Predicting case completion

    1 Topic

    15 mins

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice