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Routing parking cases to facility coordinators
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Challenge
Routing parking cases to facility coordinators
5 Tasks
30 mins
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Front Stage provides an optional parking service. If users select this option, the facility coordinator specializing in parking and has the least...
Sending offer emails
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Challenge
Sending offer emails
5 Tasks
20 mins
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U+ Bank has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service...
Sending emails for multiple actions in outbound
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Challenge
Sending emails for multiple actions in outbound
4 Tasks
20 mins
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After their recent success promoting a credit card offer in an email, the marketing department at U+ Bank wants to promote multiple credit card offers...
Escalating late work
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Challenge
Escalating late work
1 Task
10 mins
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...
Exercise setup - Business Operations environment
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Challenge
Exercise setup - Business Operations environment
1 Task
15 mins
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In a typical implementation project, the system administrator is responsible for setting up the users and access groups and completing security checks...
Exercise setup - Development environment
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Challenge
Exercise setup - Development environment
1 Task
15 mins
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In a typical implementation project, the system administrator is responsible for setting up the users and access groups, and completing security...
Exercise setup - Orchestrator configuration
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Challenge
Exercise setup - Orchestrator configuration
2 Tasks
30 mins
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To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.
Caution: This step...
Exercise System V8.0
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Challenge
Exercise System V8.0
1 Task
5 mins
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This exercise system is for training purposes only and is for an older version of the Pega Marketing Consultant course.
Exploring cross-sell on the web
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Challenge
Exploring cross-sell on the web
3 Tasks
20 mins
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U+ Bank recently completed a project where customers who log in to their account page see credit card offers.
After login to the U+ Bank website...
Exploring decisions in Customer Decision Hub
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Challenge
Exploring decisions in Customer Decision Hub
4 Tasks
10 mins
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U+ Bank uses Pega Customer Decision Hub™ to decide which one of four credit card offers to show in a web banner when a customer logs in to the U+ Bank...