This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

Learn about Pega’s application development capability and how you can create applications using low-code tools like App Studio.

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...