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Applying NLP for Case classification
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Modul
Applying NLP for Case classification
1 Thema
10 Min.
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Approvals and SLAs
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Modul
Approvals and SLAs
3 Themen
35 Min.
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Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Cascading approvals
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Modul
Cascading approvals
1 Thema
20 Min.
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Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...
Routing Assignments to users
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Modul
Routing Assignments to users
1 Thema
25 Min.
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Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Completing work on time
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Modul
Completing work on time
2 Themen
25 Min.
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Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Automating workflow decisions
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Modul
Automating workflow decisions
1 Thema
15 Min.
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Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation package Deployment
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Modul
Automation package Deployment
6 Themen
34 Min.
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Pega Robot Studio™ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...
Automation shapes in the Case Life Cycle
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Modul
Automation shapes in the Case Life Cycle
1 Thema
20 Min.
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Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Automation techniques
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Modul
Automation techniques
4 Themen
29 Min.
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While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...
Automation techniques and best practices
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Modul
Automation techniques and best practices
9 Themen
1 Std. 15 Min.
Pega Robotic Automation 21.1 -
Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...