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  • Challenge

    Creating and managing teams of users

    5 Aufgaben

    15 Min.

    Visible to all users
  • In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...

  • Challenge

    Debugging application errors

    5 Aufgaben

    20 Min.

    Visible to all users
  • As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...

  • Challenge

    Refining an Agile Workbench backlog

    5 Aufgaben

    30 Min.

    Visible to all users
  • Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

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