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Always-On Outbound Customer Engagement
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Misión
Always-On Outbound Customer Engagement
7 Módulos
7 Retos
5Â horas 55Â minutos
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Business Architect
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Misión
Business Architect
15 Módulos
20 Retos
1 day 3Â horas 30Â minutos
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Begin your journey as a business architect with Pega Platformâ„¢ by learning the capabilities of App Studio to develop applications on Pega Platform...
Decisioning Consultant
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Misión
Decisioning Consultant
5 Misiones
1 day 6Â horas 55Â minutos
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Pega Express Delivery
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Misión
Pega Express Delivery
8 Módulos
8Â horas 45Â minutos
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Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Architecture and design during the Prepare phase
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Módulo
Architecture and design during the Prepare phase
6 Temas
1 h 30Â minutos
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Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Pega Express overview for Business Architects
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Módulo
Pega Express overview for Business Architects
6 Temas
1 h 30Â minutos
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Pega Expressâ„¢ is a light, design-focused delivery approach that combines the low-code experience of Pega Platformâ„¢, and the delivery values and best...
Defining a customer Microjourney
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Módulo
Defining a customer Microjourney
5 Temas
50Â minutos
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Learn how Case Types represent a customer Microjourneyâ„¢ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
The Discover phase and your MLP
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Módulo
The Discover phase and your MLP
12 Temas
1 h 55Â minutos
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Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Pega Express introduction
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Módulo
Pega Express introduction
3 Temas
20Â minutos
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Pega Expressâ„¢ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
Pega Express phases
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Módulo
Pega Express phases
4 Temas
25Â minutos
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The Pega Express approach includes four phases to support solution delivery.