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Downloading and using a local asset file
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Reto
Downloading and using a local asset file
2 Tareas
15 minutos
Pega Robotic Automation 22.1 -
You are a part of the team building a robotic project for a Customer Support division of a banking company. Your task is to create an automation tha...
Sending emails during Case processing
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Reto
Sending emails during Case processing
1 Tarea
15 minutos
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The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Nota: The framework of this challenge uses the Constellation...
Routing work to users
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Reto
Routing work to users
2 Tareas
10 minutos
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Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...
Exploring the DX API with Postman
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Reto
Exploring the DX API with Postman
9 Tareas
1 h
Pega Platform '23 -
The Pega Digital Experience (DX) API is a set of model-driven REST API endpoints that help you programmatically view, create, and update Cases and...
Granting robot access and distributing work
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Reto
Granting robot access and distributing work
7 Tareas
30 minutos
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To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...
Skipping a process based on business context
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Reto
Skipping a process based on business context
1 Tarea
10 minutos
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Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...
Implementing interactions and activities
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Reto
Implementing interactions and activities
16 Tareas
45 minutos
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When reviewing a case, the Customer Information window must display the customer account information after accessing the account. You can update the...
Importing Pega Robot Manager
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Reto
Importing Pega Robot Manager
2 Tareas
15 minutos
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MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...
Installing Package Server
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Reto
Installing Package Server
2 Tareas
15 minutos
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MyTown wants to assign and manage the execution of automations to appropriate tasks by using the Pega Robot Manager™. The deployment of automations to...
Installing Pega Robot Studio
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Reto
Installing Pega Robot Studio
4 Tareas
15 minutos
Pega Robotic Automation 22.1 -
The challenges in the Robotic System Architect mission require Pega Robot Studio v22, Google Chrome, and the challenge assets. Google Chrome must be...