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Application deployment for Business Architects
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モジュール
Application deployment for Business Architects
2 トピック
35 分
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Pega Platform™ uses DevOps best practices such as continuous integration and delivery to quickly move application changes from development through...
Application essentials
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モジュール
Application essentials
4 トピック
40 分
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Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
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Approvals and SLAs
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モジュール
Approvals and SLAs
3 トピック
35 分
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Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Completing work on time
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モジュール
Completing work on time
2 トピック
25 分
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Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Authenticating customers using Digital Messaging
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モジュール
Authenticating customers using Digital Messaging
2 トピック
20 分
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Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Automating workflow decisions
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モジュール
Automating workflow decisions
1 トピック
15 分
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Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation shapes in the Case Life Cycle
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モジュール
Automation shapes in the Case Life Cycle
1 トピック
20 分
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Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Inviting users to an application
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モジュール
Inviting users to an application
1 トピック
10 分
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Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
User guidance
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モジュール
User guidance
2 トピック
15 分
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Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.
Best practices for building accessibility into Pega applications
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モジュール
Best practices for building accessibility into Pega applications
5 トピック
1時間 15 分
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...