
Search
Looking for instructor-led training?
Configuring application rulesets
-
チャレンジ
Configuring application rulesets
1 タスク
20 分
-
The Human Resources (HR) department requests the ability to update rules that describe department and company policies in the HRApps application. Add...
Configuring intelligent routing
-
チャレンジ
Configuring intelligent routing
2 タスク
10 分
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
-
チャレンジ
Configuring the Email Manager portal
2 タスク
15 分
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a case from an email
-
チャレンジ
Creating a case from an email
4 タスク
20 分
-
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a new application ruleset
-
チャレンジ
Creating a new application ruleset
3 タスク
10 分
Pega Platform 8.5 -
Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...
Creating a Pega Email Bot
-
チャレンジ
Creating a Pega Email Bot
2 タスク
15 分
-
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating an email account
-
チャレンジ
Creating an email account
1 タスク
10 分
-
The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...
Merging a development branch
-
チャレンジ
Merging a development branch
4 タスク
30 分
-
The Payroll Setup case type provides automatic tax withholdings calculated based on the selected filing status. The current version of the case type...
Migrating an application
-
チャレンジ
Migrating an application
2 タスク
30 分
-
Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...
Reviewing log files
-
チャレンジ
Reviewing log files
3 タスク
15 分
-
During the employee evaluation process, employees undergo an evaluation period to regularly assess their performance as new hires. To check the status...