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Saving data to a system of record
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Challenge
Saving data to a system of record
3 Tasks
10 mins
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The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...
Debugging and diagnosing automation issues
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Challenge
Debugging and diagnosing automation issues
3 Tasks
40 mins
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The testing team receives a timeout error when testing the login automation using incorrect credentials. To better inform the user and display a user...
Deploying a robotic project
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Challenge
Deploying a robotic project
1 Task
10 mins
Pega Robotic Automation 22.1 -
U+ Bank is preparing for the testing portion of its Customer Service application for both attended and unattended robotic process automation. The...
Deploying a solution using configuration files
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Challenge
Deploying a solution using configuration files
3 Tasks
20 mins
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Now with the TrainingCertificationSln complete, you can deploy the solution to the pilot group for further testing. The pilot group has a different...
Downloading and using a local asset file
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Challenge
Downloading and using a local asset file
2 Tasks
15 mins
Pega Robotic Automation 22.1 -
You are a part of the team building a robotic project for a Customer Support division of a banking company. Your task is to create an automation tha...
Standardwerte für Eigenschaften festlegen
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Challenge
Standardwerte für Eigenschaften festlegen
4 Tasks
10 mins
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Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Sending emails during Case processing
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Challenge
Sending emails during Case processing
1 Task
15 mins
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The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Note: The framework of this challenge uses the Constellation...
Escalating late work
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Challenge
Escalating late work
1 Task
10 mins
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...
Simulating an external data source
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Challenge
Simulating an external data source
3 Tasks
10 mins
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Granting robot access and distributing work
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Challenge
Granting robot access and distributing work
7 Tasks
30 mins
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To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...