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Application creation and configuration

  • Module

    Application creation and configuration

    6 Topics

    35 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • There are times when you cannot easily integrate Pega Platform™ applications with other applications that are necessary to complete work. Pega Robot...

Application data manipulation

Application data manipulation in Dev Studio

  • Module

    Application data manipulation in Dev Studio

    2 Topics

    25 mins

    Visible to: All users
  • Configure Data Transforms in Dev Studio to initialize or manipulate data for ease of application development and maintenance.

Application essentials

Applying NLP for Case classification

  • Module

    Applying NLP for Case classification

    1 Topic

    10 mins

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Approvals and SLAs

Cascading approvals

Routing Assignments to users

Completing work on time

Auto-balancing in Pega Robot Manager

  • Module

    Auto-balancing in Pega Robot Manager

    5 Topics

    30 mins

    Pega Robot Manager 8.5.2 Visible to: All users
  • Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

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