You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...

Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

The Payroll Setup Case Type provides automatic tax withholdings calculated based on the selected filing status. The current version of the Case Type...

To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Your manager requests that you configure the filing status field in the Payroll Setup Case Type as a radio selection with Single and Married options...