Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...

When submitting a service request through the MyTown311 application, residents enter information about the issue. The mayor and the services...

Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...

For an Assistance Request Case, when users enter the vehicle make, one or more associated models are displayed in the Model drop-down list...

Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...

GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...

During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...

GoGoRoad stakeholders want a way to quickly differentiate Assistance Request Cases during the Service and Resolution Stages. To clarify reporting on A...

InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...