Explore how you can configure Views to create the user interface in a Constellation application. 

Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...

In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...

InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...

After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...