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Low-Code App Builder
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ミッション
Low-Code App Builder
12 モジュール
10 チャレンジ
11 時間 20 分
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The Low-Code App Builder mission is designed for individuals who are new to the Pega Platform™ and may aspire to achieve System Architect...
Low-Code App Builder Extended
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ミッション
Low-Code App Builder Extended
1 ミッション
19 モジュール
18 チャレンジ
23 時間 45 分
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The Low-Code App Builder Extended mission serves as a continuation of the learning journey in low-code application development using Pega Platform™...
Low-Code Maker
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ミッション
Low-Code Maker
4 モジュール
2 時間
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Designed for the Maker, learn to utilize the low-code technology of Pega PlatformTM to configure applications that automate and streamline individual...
Pega Low-Code App Factory
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ミッション
Pega Low-Code App Factory
4 モジュール
1時間 38 分
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Pega Voice AI
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ミッション
Pega Voice AI
9 モジュール
3 時間 35 分
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation. CSRs receive...
Form autofill
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モジュール
Form autofill
3 トピック
20 分
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Pega Low-Code App Factory introduction
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モジュール
Pega Low-Code App Factory introduction
2 トピック
22 分
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega Voice AI introduction
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モジュール
Pega Voice AI introduction
2 トピック
25 分
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Script adherence
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モジュール
Script adherence
3 トピック
20 分
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Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...
Suggested cases
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モジュール
Suggested cases
3 トピック
25 分
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Learn how to configure a suggested case in the Voice AI channel. A suggested case provides guidance to the CSR on how to resolve a customer request.