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Business Architect

Pega Email Bot Foundation

  • ミッション

    Pega Email Bot Foundation

    4 モジュール

    5 チャレンジ

    4 時間 25 分

    Visible to all users
  • Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

Pega Express Delivery

  • ミッション

    Pega Express Delivery

    8 モジュール

    8 時間 45 分

    Visible to all users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Low-Code App Factory

  • ミッション

    Pega Low-Code App Factory

    4 モジュール

    1時間 38 分

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Architecture and design during the Prepare phase

  • モジュール

    Architecture and design during the Prepare phase

    6 トピック

    1時間 30 分

    Visible to all users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Defining a customer Microjourney

Digital messaging

  • モジュール

    Digital messaging

    4 トピック

    30 分

    Visible to all users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

The Discover phase and your MLP

  • モジュール

    The Discover phase and your MLP

    12 トピック

    1時間 55 分

    Visible to all users
  • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

Pega Express introduction

Email bot cases and responses

  • モジュール

    Email bot cases and responses

    2 トピック

    25 分

    Pega Platform 8.7 Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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