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Pega Constellation Design System
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11 hrs 20 mins
An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.
23 hrs 45 mins
Continue learning about low-code application development using Pega Platform™.
Designed for the Maker, learn to utilize the low-code technology of Pega PlatformTM to configure applications that automate and streamline individual...
1 hr 38 mins
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
3 hrs 20 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...
Learn how to configure a suggested case in the Voice AI channel. A suggested case provides guidance to the CSR on how to resolve a customer request.
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