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Business Architect

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Modules

    5 Challenges

    3 hrs 54 mins

    Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Express Delivery

  • Mission

    Pega Express Delivery

    8 Modules

    8 hrs 45 mins

    Visible to all users
  • Erfahren Sie, wie Sie die Low-Code-Expertise und die Best Practices der Anwendungsentwicklung von Pega sowie Scrum nutzen können, um in nur 60-90...

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Modules

    1 hr 38 mins

    Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Architektur und Design in der Prepare-Phase

  • Module

    Architektur und Design in der Prepare-Phase

    6 Topics

    1 hr 30 mins

    Visible to all users
  • Architektur- und Designentscheidungen in der Prepare-Phase bereiten Ihr Team auf die Build-Phase vor. Während der Prepare-Phase präzisieren Sie den...

Microjourney eines Kunden definieren

Digital messaging

  • Module

    Digital messaging

    4 Topics

    30 mins

    Visible to all users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Discover-Phase und MLP

  • Module

    Discover-Phase und MLP

    12 Topics

    1 hr 55 mins

    Visible to all users
  • Die Discover-Phase ist die erste Stufe der Pega Express™ Methodik, die auf Design Thinking basiert. Design Thinking spielt dabei eine entscheidende...

Pega Express introduction

Email bot cases and responses

  • Module

    Email bot cases and responses

    2 Topics

    25 mins

    Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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