Continue learning about low-code application development using Pega Platform™.

Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...

Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

CSRs receive...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though cases are increasing, they are...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate cases...

Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.

Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...