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  • Module

    Automation package Deployment

    7 Topics

    44 mins

    Visible to all users
  • Pega Robot Studio™ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...

  • Module

    Automation techniques

    4 Topics

    29 mins

    Visible to all users
  • While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...

  • Module

    Avoiding overexposure of actions

    2 Topics

    20 mins

    Visible to all users
  • Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...

  • Module

    Avoiding overexposure of actions in outbound

    2 Topics

    25 mins

    Visible to all users
  • Contacting a customer too frequently can have a negative impact on the customer's attitude toward further actions by your company. Learn how to define...

  • Module

    Branding and theming

    9 Topics

    1 hr 35 mins

    Visible to all users
  • In this module, you learn about the skin rule form and how to create a Center of Excellence (COE) layer that implements your company brand.

  • Module

    Building predictive models

    3 Topics

    30 mins

    Visible to all users
  • Build predictive models on historical customer data in Prediction Studio by using the wizard that guides you through the successive steps. Understand...

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