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Managing application access
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Challenge
Managing application access
1 Aufgabe
5 Min.
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GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...
Applying advanced automation techniques and best practices
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Challenge
Applying advanced automation techniques and best practices
5 Aufgaben
35 Min.
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Auditing changes to the value of fields
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Challenge
Auditing changes to the value of fields
1 Aufgabe
5 Min.
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HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...
Creating Insights for BAs
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Challenge
Creating Insights for BAs
2 Aufgaben
25 Min.
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GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Creating users and roles
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Challenge
Creating users and roles
4 Aufgaben
10 Min.
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GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Creating a custom business report
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Challenge
Creating a custom business report
4 Aufgaben
15 Min.
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Configuring a dashboard
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Challenge
Configuring a dashboard
2 Aufgaben
30 Min.
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Setting UseKeys and implementing ASO
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Challenge
Setting UseKeys and implementing ASO
5 Aufgaben
45 Min.
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Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring organization structure
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Challenge
Configuring organization structure
6 Aufgaben
15 Min.
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
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Challenge
Configuring Pega Robot Manager
4 Aufgaben
30 Min.
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...